Frequently Asked Questions

Do you ship worldwide?

Yes we do. We ship to every country in the world. Free shipping is available inside the European Union.

Shipping outside the European Union is also free if you buy more than 150€ in products. If you live outside the EU and buy less than that value, there will be a shipping fee.

Tell me more about the product.

The starting point for each product is quality and craftsmanship. Every piece is handcrafted and produced in Portugal with materials such as fine Italian leathers, calfskin linings and Margom soles. The soles are built to last and has been stitched and glued for longer durability and everyday use.

Product Availability

If your selection is out of stock, let us know what you’d like through our email. As soon as we receive it back in stock, we will let you know so you can place your order. For special releases, we will offer a pre-order option or add you to a waitlist.

What size should I get?

Until this moment all the models released fit true size. If you need some help just send us a email. 

 Returns and Exchanges

To know more about our policies of returns and exchanges we kindly ask you to follow this link.  

Contact channels

 support@onismofficial.com

 @onismofficial